Indigo Mobile is a workforce management application designed to give employees and managers seamless access to essential HR features anytime, anywhere. Built as an extension of Shireburn’s Indigo Suite, the mobile app empowers teams with effortless time tracking, leave management, and payroll insights—bridging the gap between convenience and compliance.

Workforce management is often plagued by complex interfaces and outdated processes. Employees need a way to clock in quickly, submit leave requests effortlessly, and access their payslips without frustration.

HR teams, on the other hand, require real-time visibility into employee attendance and compliance metrics. The challenge was to design a mobile-first experience that balances simplicity, efficiency, and accuracy.

As a UX Designer, I led the research, wire-framing, prototyping, and user testing for Indigo Mobile. My goal was to create a frictionless experience for employees clocking in, managing their schedules, and staying informed about their payroll—while ensuring that businesses maintain compliance with labor laws.

To understand user needs, I conducted:

• User Interviews: Spoke with employees and HR managers to identify pain points in existing systems.
• Competitive Analysis: Analyzed industry-leading workforce management apps to benchmark usability and features.
• Usage Data Review: Examined Indigo’s web-based analytics to determine the most-used features that should be prioritized for mobile.

Speed is everything – Users expect clock-ins to take less than 5 seconds.

Visibility matters – Employees want a clear view of their schedules, leave balances, and payroll.

HR teams need control – Managers require quick oversight of attendance records to ensure compliance.

Wireframing & Prototyping

I started with low-fidelity wireframes, focusing on user flows that minimized friction. After validating concepts, I moved to high-fidelity interactive prototypes, refining interactions based on user feedback.

Core Features & UX Enhancements

1. One-Tap/ Slide Clock-In & Clock-Out
   • Leveraged GPS and biometric authentication for secure, seamless attendance tracking.
   • Designed a floating action button for quick access, reducing steps from 5 to 2.
2. Smart Leave Management
   • Simplified leave requests with a calendar-based UI.
   • Integrated real-time leave balance updates to eliminate guesswork.
3. Instant Payroll Insights
   • Designed a dashboard-style payslip view for at-a-glance salary breakdowns.
   • Enabled push notifications for salary deposits and tax updates.
4. Accessibility
   • Accessibility helps everyone and it also empowers people to have normal lives.  I conducted user research and conducted lengthy meetings with users who are impaired to iron out improvements that could benefit this section of our user base.

Iterative Testing

Using usability tests and A/B testing, we optimised workflows, reducing clock-in time by 40% and increasing successful leave submissions by 70%. User satisfaction scores improved significantly, reflecting the impact of streamlined design choices.

Outcome & Impact

• Adoption Rate: 3x faster adoption compared to previous web-based workflows. Increased user adoption from 1000 to 10,000 users in 3 Months (and still growing)
• Efficiency Gains: Reduced payroll and attendance-related queries by 25%, improving HR  and support team’s productivity.
• User Satisfaction: Increased engagement and positive feedback on the app store.

Takeaways & Next Steps

This project reinforced the power of simplicity and task-focused design in enterprise applications. Moving forward, I aim to enhance Indigo Mobile by integrating AI-powered attendance predictions and customisable employee dashboards to further streamline workforce management.